Mercury Security Management


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Lone Worker Solutions

What is a lone worker?

The HSE defines a Lone Worker as ‘those who work by themselves without close or direct supervision.’ Although sometimes this may not be obvious, Lone Workers can exist across many organisations. Examples of Lone Workers are as follows; District Nurses, Service Workers, Construction Workers, Manned Guards, Pest Control Technicians, Long Distance Drivers, Social Workers, TV License Inspectors, Debt Collectors, Housing Officers, Engineers, Remote Workers and many more.

Do you employ staff who work alone?

As an employer you have a Duty of Care and legal requirement to protect all staff, especially those who work alone and off site. With Mercury KeepSafe Lone Worker Protection and Monitoring solution your Lone Workers can log their whereabouts leaving details of their GPS location as well as discreetly raising an alarm when an emergency situation occurs. Our dedicated, in-house NSI Gold approved Command and Control Monitoring Centre will be notified during emergency situations and an agreed protocol will be followed to verify your Lone Workers safety and location.

What’s the use of a Lone Worker Solution without an Accredited Response?

The Mercury Security Management Command and Control Monitoring Centre has full Category II BS 5979 accreditations as well as being NSI Gold Certified. Our fully accredited Command and Control Monitoring Centre complies with the requirements of the Association of Chief Police Officers (ACPO) which can encourage faster response times from the Garda and other emergency services.

Lone Worker Devices

Mercury Security Management will provide a range of Lone Worker Devices suited to your individual needs, Lone Worker requirements and risk assessments. The Mercury KeepSafe Lone Worker solution is both flexible and scalable, allowing you to mix and match a variety of devices depending on your risk levels and cost considerations. As well as offering Mercury KeepSafe via a smartphone, we work with a range of specialist Lone Worker devices and Ruggedised Android smartphones.

Pearl+ Lone Worker Device

The Pearl+ mobile is a GPS location device which is designed for personal safety and security. The Pearl+ uses proprietary protocols. It will operate in conjunction with the Mercury KeepSafe service. The Pearl+ primarily transmits its location information. Using GPRS but can fall back on text messaging when in areas of poor GPRS coverage allowing you to control your costs. As the Pearl+ is a GSM quad band device, it will operate in most parts of the world.

Key Features

One Touch SOS Button – If you are in distress, press the SOS button to get help. The Pearl+ will send your details to our NSI Gold Command and Control Monitoring Centre.

Welfare Check – A command can be sent to the device which will automatically ask the user if they are ‘OK’ by showing a message on the screen at a designated time interval. If the user does not confirm ‘OK’ an alert can be sent to our NSI Gold approved Command and Control Monitoring Centre or an emergency contact.

Automatic Reporting – Set service start/end time and GPS location interval (cycles). The Pearl+ automatically reports its position to the Lone Worker platform providing travel history.

Fall Sensor – The Pearl+ is equipped with a Fall Sensor which immediately sends out alert information in case of a ‘man down’ situation.

Power Status – Sends out alert information when the Pearl+ is switched on or off and when the battery power is low or charging.

Amber Alert – Pre-set your amber alert timer when going into a potential conflict area. If you do not cancel your amber alert within the agreed time period an alert will be sent.

Safety Zones – Create up to 4 Safety Zones (both in and out zone alerts).

Non-movement – The Pearl+ automatically detects when there is no movement and nwill stop sending its position to save battery power and data usage. As soon as it detects movement (based on settings) it will start cycling again.

Proof of attendance – Update your location/time and date manually to provide full check in and out facility.

Ruggedised Android Lone Worker Device

The Ranger is a powerful GSM/GPS/WiFi safety phone. It runs on Android 4.0, and therefore is perfect for utilising technology which supports Proof of Presence management, using NFC tags. You can use the Ranger in conjunction with the Lone Worker platform through a web service, or through an API allowing business customer’s full integration within existing business systems. The Ranger primarily transmits its location using GPRS or WiFi but can fall back on text messaging when in areas of poor GPRS coverage allowing you to control their costs.

Key Features

One Touch SOS Button – If you are in distress, press the SOS button to get help. The Pearl+ will send your details to our NSI Gold Command & Control Monitoring Centre. This can also be used as a proof of presence.

Automatic Reporting – Set service start/end time and GPS location interval (cycles). The Ranger automatically reports its position to the Lone Worker platform providing travel history.

IP67 – The Ranger is dust proof, water proof (up to 1M), and crush proof (up to 1.5 tonnes), making it an ideal choice for even the hardest environments.

Power Status – Sends out alert information when the Ranger is switched on or off and when the battery power is low or charging.

Safety Zones – Create up to 4 Safety Zones (both in and out zone alerts). Create safety zones for the device. Can be configured to be alarmed when the device enters the zone, leaves, or both.

NFC Proof of attendance – Update your location/time and date manually to provide full check in and out facility. Or use NFC tags for Proof of Presence management.

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